7.0 KiB
Phase 3 — AI Features & Dashboard Upgrade
Date: 2026-07-11 Status: Approved
Scope
Phase 3 adds AI-assisted capabilities via the Claude API and upgrades all role dashboards from placeholders to functional views. Similar-incident retrieval (pgvector) is deferred to Phase 4.
Deliverables:
- Upgraded dashboards for all 5 roles
- Report quality check (AI)
- Severity/category suggestion at triage (AI)
- RCA/CAPA drafting assistant (AI)
1. Dashboard Upgrades
Approach
Replace placeholder home pages for each role with data-driven dashboards scoped to what that role needs to act on. All dashboards are server-rendered (Next.js App Router, force-dynamic). Site/zone heatmap is a plain HTML table with Tailwind bg-opacity intensity — no canvas library.
Role Dashboards
HSE Officer — /hse/dashboard (upgrade existing)
- Leading vs lagging split: near_miss + hazard = leading indicators; injury + lti = lagging
- Site/zone heatmap: incident count per site × zone, color-coded by intensity
- CAPA on-time completion rate:
(verified CAPAs where completed_at <= due_date) / total verified * 100 - Top 3 incident categories by count (current month)
- Top 3 root causes from
investigations.root_cause_summary(simple text frequency, no NLP) - DOSH-reportable filing status: counts of
dosh_reportsrows by status (not_required / pending / submitted) - CSV export endpoint:
GET /api/dashboard/export?role=hse— all incidents with key fields
Management — /management (upgrade placeholder)
- This month vs last month incident count (delta + arrow)
- LTI count (incidents where
medical_status = 'lti') - Severity distribution bar (count per severity 1-5)
- Leading/lagging split (same calc as HSE)
- CAPA overdue count (status = 'overdue')
- Site comparison table: incident count per site, sorted descending
- CSV export:
GET /api/dashboard/export?role=management
Supervisor — /supervisor (upgrade placeholder)
- Scoped to
user.site_id— only their site's data - Open incidents count + list (status != closed), linked to incident detail
- CAPA status summary for their site: open / in_progress / overdue counts
- Overdue CAPAs: list with owner name + due date
CAPA Owner — /capa-owner (upgrade placeholder)
- Scoped to
capa_actions.owner_user_id = current_user - My open CAPAs: list with incident ref, description, due date, status
- Overdue count highlighted in red
- No export needed
Reporter — /reporter (upgrade placeholder)
- Scoped to
incidents.reported_by = current_user - My submissions: list with reference_no, date, type, current status
- Status shown as colored badge (reported / triaged / investigating / capa_pending / verification / closed)
- No export needed
2. AI Features
Architecture
- All Claude API calls: server-side only,
/app/api/...routes - Model:
claude-sonnet-4-6 - API key:
ANTHROPIC_API_KEYenv var (never client-side) - Every AI suggestion logged to
audit_logwith: table=ai_suggestion, action=suggested, old_value=null, new_value=JSON of suggestion, changed_by=current user
2a. Report Quality Check
Trigger: Incident report form submit — before DB write, client POSTs to quality-check route first.
API route: POST /api/incidents/quality-check
Request payload:
{
"description": "string",
"incident_type": "injury | near_miss | ...",
"injury_involved": true,
"evidence_count": 0
}
Claude prompt strategy: Send incident fields; ask Claude to return a JSON array of short warning strings covering: vague description (< 20 words), injury with no photo, no location detail, missing witness info for serious incidents.
Response:
{ "warnings": ["Description too vague — add what happened and where", "Injury reported but no photo attached"] }
UI: If warnings exist, show yellow warning panel above the submit button listing each warning. "Submit anyway" button still present — user is never blocked, only informed.
Audit log: Not logged (no human decision to record — warnings are informational only).
2b. Severity/Category Suggestion (Triage)
Trigger: "Get AI suggestion" button in existing triage panel at /hse/incidents/[id]/triage.
API route: POST /api/incidents/[id]/ai-triage
Claude prompt strategy: Send description, incident_type, injury_involved, lost_days. Ask Claude to return suggested severity 1-5 with confidence (high/medium/low) and one-sentence reasoning. Return as JSON.
Response:
{
"suggested_severity": 3,
"confidence": "medium",
"reasoning": "Injury involved with medical treatment but no LTI reported — consistent with severity 3."
}
UI: Suggestion card appears below the severity input in the triage form. "Accept" pre-fills the severity field. HSE can ignore and type their own value. Card shows confidence label and reasoning text.
Audit log: On triage form save, log: suggested_severity, confidence, human's final severity value. record_id = incident id.
2c. RCA/CAPA Drafting Assistant
Trigger: "Generate suggestions" button in investigation workspace at /hse/incidents/[id]/investigation.
API route: POST /api/incidents/[id]/ai-rca
Claude prompt strategy: Send incident description, investigation findings_text, root_cause_summary. Ask Claude to return: 2-3 root cause categories (from standard EHS taxonomy: Human Factors, Equipment Failure, Procedure, Environment, Management System) + 2-3 draft CAPA action descriptions as JSON array.
Response:
{
"root_causes": [
{ "category": "Procedure", "explanation": "No documented SOP for forklift loading at Dock A" }
],
"capa_drafts": [
"Develop and implement SOP for forklift loading operations at all dock areas within 14 days",
"Conduct refresher training for all forklift operators on LOTO procedure by end of month"
]
}
UI: Collapsible "AI Suggestions" panel below the RCA form fields. Each root cause has a "Use this" button that appends text to root_cause_summary. Each CAPA draft has a "Create CAPA" button that opens the CAPA creation form pre-filled with that description.
Audit log: Log on button click: which suggestion index was used, full suggestions array as old_value context. record_id = incident id.
3. Data & Schema
No new DB tables required. Existing audit_log table handles AI suggestion logging via action = 'ai_suggested'.
CSV export routes query existing tables — no new schema.
4. Implementation Order
- Dashboard — HSE (upgrade existing, most complex)
- Dashboard — Management
- Dashboard — Supervisor
- Dashboard — CAPA Owner
- Dashboard — Reporter
- CSV export endpoint (shared, covers HSE + management)
- Report quality check (AI)
- Severity suggestion at triage (AI)
- RCA/CAPA drafting assistant (AI)
5. Out of Scope (Phase 3)
- Similar-incident retrieval via pgvector — Phase 4
- WhatsApp notifications — Phase 4
- Multi-language UI — Phase 4
- CAPA effectiveness re-check automation — Phase 4
- Risk heatmap / predictive analytics — Phase 4